Gaya APA

Albrecht, K., Zemke, R. (1985). SERVICE AMERICA! DOING BUSINESS IN THE NEW ECONOMY . United States of America: Library of Congress Cataloging in Publication Data.

Gaya MLA

Albrecht, Karl., Zemke, Ron. "SERVICE AMERICA! DOING BUSINESS IN THE NEW ECONOMY". United States of America: Library of Congress Cataloging in Publication Data, 1985. Text.